The Home Depot

Mamie Zembal a month ago

Good store which has lithium battery recycling. Friendly helpful staff. Garder center has huge variety!

Robert Brabenec a month ago

I'm not sure I'll ever want to own a home without a nearby Home Depot. In my experience Home Depot is indispensable. The expertise of the employees has gradually and consistently improved over recent years

Lucas Mac Nevins 4 months ago

Was able to get two 2007 Toyota Sienna keys made that required a FOB for $157.00. Ace hardware wanted $130.00 a piece and couldn't do it day of.

Lara Rucker 9 months ago

Above and beyond customer service!!! I came in with a little problem project I've been wanting to get done for months. I had a vague idea of how I wanted it done. Johnathan was kind enough to help me. Not only did he put up with my not so great description of the project, he probably spent at least half and hour, helping me find products, and coming up with multiple ways of achieving the goal, and even gave me great advice on how I should go about it, so I wouldn't ruin anything. He was very kind and polite and it all worked out perfectly when I got home!!! Everyone working the am shift today was super friendly and helpful as well. Thank you

Granite Cornerstone a year ago

Kitchen Design Review The project was never completed because of the following; I Planned with kitchen designers on Three separate visits. Over 6 hours at the store and another Twelve hours at home. After selecting all the cabinets and counter tops, all the sink, facet, and cabinet handles the price was $20,267.90. My first of three appointments at the store I was quoted an installation price of $5,800. Home Depot was running a sales promotion of 30%off on the cabinets which I was told ended on January 27,2025. This put the pressure on me to get the Contractor out for preliminary and final measurement and final design completed. I was under the “GUN” so tho speak. I tried to find out if since my project was in process and didn’t make the date could I still receive the promo discount. I never received an acceptable response. I did cal the toll free number and this was my first experience of text messaging customer service. I wouldn’t recommend it. I asked and was repeated assured the only contractor did great work. The last adjective to describe him was “impeccable.” I paid my $149.00 charge to Home Depot for the measurements charge and was told he would contact me within 48 hours. Needless to say, he didn’t. Don’t ever try and contact a store employee. It’s a waste of time calling the extension. The call always reverts to the front desk. Well after speaking to the front desk they had to contact this contractor so he would call me. The burden was on me to find the person to apply the inquiry to get anything done. He came out, measured and sent me an estimate. Over $11,000.00! I’m a retired professional. I built two offices in my career, working with multiple contractors and tradesmen. Plumbers, electricians, and every kind of individual. The charge was highly inflated. Over $1,800.00 to install a sink and accessories. Over $2,000.00 to demo a backsplash and leave me a wall not even painted. I could go on and on. I called him on it and the price was reduced by eliminating the plumbing and demo of the tile backsplash. I would have to find these people on my own. The worst and final straw to show I was being Treated poorly was when I was told it would be 3-5 WEEKS between installation of cabinets and installation of countertops and sink! LIVING WITHOUT A KITCHEN SINK for this LONG? Who would do that? He is the only contractor the Home Depot works with! CONCLUSION: If you have enough Money and don’t care about being overcharged, or if you have a camper or RV in your driveway, and finally if you have a relative you’re able to move in with for TWO Months, then use the Home Depot. I did try and do a google review search on this store but found nothing relevant to this store. It is the NE Mesa store on E. McKellips Rd in Mesa AZ. I had multiple calls with the store manager,Alec, who did try and help. Alec is an asset to Home Depot for his listening ear and attempts to make things right! I feel a responsibility to share my experience. If they can make changes to the current situation then by all means use them if you can trust them. But I can discharge my frustration by warning other people. The pandemic was five years ago. If people had government checks back then, and didn’t care about prices that was fine. Today in 2025 very many are now concerned about spending, and debt. Thank You to Google to providing this review service. Not long ago a consumers only options were a letter to the company owner. If I was to send a letter to the corporate Home Depot would it have done any good? I would be hard pressed to even find an address.